Compliance Is A Team Sport: How Cities, Operators & Tech Can Work As One

Tuesday, October 14, 2025, 10:00 AM (EST)

Join us via Zoom: https://charlotte-edu.zoom.us/j/98256427246.

About the Webinar

Parking enforcement works best when everyone plays their part. From city officials to private operators to tech providers, collaboration is key to creating systems that are fair, efficient, and built to last.

In this session, we’ll dig into how public-private partnerships and shared goals can lead to stronger compliance outcomes, better service, and improved trust with the public. Using real-world examples, Zach Earles from Passport and Conor Buckley from LAZ Parking will highlight successful strategies that led to measurable improvements in parking programs.

If you’re involved in managing parking operations, technology, or municipal services, this session will give you fresh ideas and a practical game plan to elevate your enforcement efforts.

Meet the Presenters

Zach Earles
Account Executive, Passport
Zach works with local governments to improve mobility through better compliance, stronger programs, and more connected communities. He focuses on helping cities unlock revenue and improve how people move through their daily lives.

Conor Buckley
Vice President of Municipal Services, LAZ Parking
Conor brings over a decade of experience in parking enforcement, permitting, and payment technologies. He leads LAZ’s Government Services division, supporting municipal clients across the country through partnerships that prioritize service and efficiency.

Key Takeaways

By attending, you’ll learn how to:

• Build stronger partnerships between cities, tech vendors, and operators
• Set shared goals and clear expectations across all stakeholders
• Apply real-world strategies to improve compliance and the customer experience

Fraud Benchmark 2025: Insights and Actions for the Parking Industry

Tuesday, December 9, 2025, 10:00 AM (EST)

Join us via Zoom: A link will be posted prior to the event.

About the Webinar

Fraud affects every industry—including parking. With businesses losing an average of 5% of their revenue each year to fraud, it’s more important than ever to understand the risks and know how to protect your operation.

In this session, Katherine Beaty from TEZ Technology will walk attendees through key takeaways from the 2024 ACFE Report to the Nations, a global benchmark study on occupational fraud. She’ll break down the most common fraud schemes, such as billing scams, payroll theft, and financial manipulation, and show how they manifest in real-world parking operations. You’ll also learn how to spot red flags, strengthen internal controls, and build a culture where fraud has no room to grow.

This is a must-attend session for parking professionals looking to safeguard their teams, operations, and bottom line.

Meet the Presenter

Katherine Beaty
Executive Vice President of Customer Experience, TEZ Technology

Katherine has over 20 years of experience in the parking industry and leads a team focused on operational excellence and fraud prevention. She holds an MBA from Regis University, is a Certified Fraud Examiner, and frequently writes for top industry publications. Outside of work, she and her husband run a raptor rescue center in Tennessee.

Key Takeaways

By attending, you’ll learn how to:

• Understand the scope and cost of occupational fraud in the parking industry
• Recognize common types of fraud and early warning signs
• Apply proven anti-fraud strategies and tools to protect your organization

From Guesswork to Ground Truth: Modernizing Airport Curb Operations for Efficiency and Guest Experience

Tuesday, March 24, 2026, 10:00 AM (EST)

Join us via Zoom: A link will be posted prior to the event.

About the Webinar

As airports face increased passenger demand, curbside operations are becoming more congested and harder to manage. Greenville-Spartanburg International Airport (GSP) took a proactive approach to this challenge by partnering with Automotus to modernize its ground transportation operations through automation and real-time data.

This session will walk attendees through the implementation of GSP’s Ground Transportation Management System (GTMS)—a smart, camera-based solution that tracks and manages commercial curb activity. With tools like license plate recognition and automated billing, the system replaces manual processes with a streamlined, data-driven approach that improves compliance, reduces curb congestion, and enhances the overall guest experience.

Whether you’re in the airport, municipal, or parking space, this session will give you a look at how real-time curb management can make a big impact—without requiring major infrastructure upgrades.

Meet the Presenters

Matt Brooker
Vice President of Sales, Automotus
Matt helps cities and airports improve safety, sustainability, and efficiency through curb management technology. With over eight years of experience in parking and mobility tech, Matt focuses on solving on-street operational challenges. He was named one of NPA’s “40 Under 40” in 2022 and lives in Cleveland, OH, where he enjoys woodworking, guitar, and live music.

Cody Bauman
Director of Properties, Greenville-Spartanburg International Airport
Cody is an accredited airport executive with over 15 years in aviation. At GSP, he oversees parking, ground transportation, and rental car operations, among other responsibilities. Cody also serves as a Major in the U.S. Air Force Air National Guard, with nearly two decades of service. His leadership has helped GSP modernize operations while balancing guest experience and operational needs.

Key Takeaways

By attending, you’ll learn how to:

• Use automated curb management to reduce delays, improve efficiency, and enhance guest satisfaction
• Improve compliance and transparency with real-time monitoring and billing tools
• Apply lessons from GSP’s successful rollout to your own airport or curbside environment

If you are interested in presenting at one of our webinars, please click here to make a submission.

Previous Webinar Series

"Data in Motion - Rethinking Parking as a Tool for Smarter Urban Management" by Corey Norrell (ParkMobile)

"Best Practices – EV Charging in Parking Facilities" by David A. Moore (Walter P. Moore): Click here for slide deck.

"Reflections from the Curb: Harnessing Data to Maximize Operations" by Matt Brooker (Automotus, Inc.): Click here for slide deck.

"Electric Vehicles and Parking Structures - Should the Code Change?" by Leslie Jo Hurwitz (Walker Consultants)

"Leveling Up: Strategies for Boosting the Power of Data in Your Parking Operation" by Santiago Morales (In-Parking)

"Achieve Parking Happiness Using a Human-Centric Approach" by Colin Heffron (Barnacle Parking Enforcement) & Tobias Marx (City of Bend, Oregon)

"Managing Congestion in Urban Areas: Balancing Curb Use and Stakeholder Decision-Making" by Scott Petri (Mobility & Parking Advisors, LLC): Use the following link to access the recording.

"Data-Driven Parking Lot Repair and Reconditioning" by Kofi Thomas (NC State University)

"Adding a Parking Structure to the City’s Parking Assets and Going from Free to Paid Parking – a Case Study of the City of Hendersonville, NC" by Brian Pahle (City of Hendersonville), Jamie Carpenter (City of Hendersonville), & Geoffrey Posluszny, CPP (CAPP, Walker Consultants)

"If This Than What - Security That Does More, Exploring Relays With AI" by Melody Dargon (Security Reps)

"Cruising into Port of Galveston's New Net-Zero Terminal 10 and How Parking Technology Contributes to Best-in-Class Customer Experience" by Rob McConnell (WGI)

"When Enough is Enough: Setting Professional Boundaries with Angry Customers" by Cindy Campbell (IPMI)

"The Growth of EV Charging in North and South Carolina" by  Geoffrey A. Posluszny, CPP (Walker Consultants), Rob Bedenbaugh, PE, CPM (SCDOT), & Jan Schulte (EV Passport)

 "Virtual Permits: Parking Management in a Rapidly Changing World" by Caitlyn Blakelock (NC State University)